Question 1

What should I wear?

Accepted Answer

Wear comfy, form-fitting workout clothes so you can move freely and safely. Grippy socks are recommended for stability and hygiene, we have different styles of our own brand available for purchase at the studio.

Question 2

How long is each class?

Accepted Answer

Classes typically run for 50 minutes,  please arrive 10 minutes early if it’s your first visit.

Question 3

Do you offer private sessions?

Accepted Answer

Yes! We offer private sessions for individuals(1:1) or duets(1:2) who want a fully tailored to your goals and pace. We also offer classes in different languages.Drop us a WhatsApp or send us a DM/Email to arrange a time that works for you.

Question 4

What’s your cancellation policy?

Accepted Answer

You can cancel your class easily through our online booking system or mobile app.To cancel a booking, log in to the "Be Pilates UK" app and tap the "Bookings" tab in the bottom menu. You'll see all of your upcoming bookings, where you can select the class you'd like to cancel.
24 hours or more before your class: Your class credit will be automatically returned to your account, allowing you to rebook another session.Less than 24 hours before your class: Your class credit will be forfeited and cannot be refunded, transferred, or reinstated.Running late? Please aim to arrive 5–10 minutes before your class starts. Late entry may not be permitted once the class has begun to ensure your safety and minimise disruption to the class. Unfortunately, we are unable to delay the session or return your class credit if you arrive late. If you miss your class, you're welcome to use a new class credit to book another session.
Bring-a-Friend BookingsOur cancellation policy also applies to Bring-a-Friend bookings.
The guest must cancel their own booking through their account with the same procedure . To have the class credit returned to the original member's account, the cancellation must be made at least 24 hours before the class. Cancellations made within 24 hours of the session will result in the credit being forfeited.
If you're unable to attend due to exceptional circumstances, such as illness or an accident, please contact us at support@bepilatesstudio.co.uk with any supporting documentation. We'll review each case individually and do our best to help.

Question 5

Do you have changing facilities?

Accepted Answer

Yes. As our studio is located on the first floor, we have a toilet upstairs that can also be used as a private changing area before or after your class.
If you need any assistance during your visit, our team will be happy to help.

Question 6

What if I’m running late for class?

Accepted Answer

To keep classes running safely and without disruption, we’re unable to admit anyone arriving late. Unfortunately, missed sessions can’t be refunded or transferred, thank you for understanding and helping us create the best experience for everyone.

Please aim to arrive 5–10 minutes before your class starts. This is especially important if it's your first visit, as your instructor will need time to introduce you to the equipment and the studio.
Our studio doors are locked promptly at the class start time. Unfortunately, if you arrive after the class has begun, you will not be permitted to enter due to safety reasons and to avoid disrupting the class. Your class credit will not be refunded.

If you’re unwell and can provide a doctor’s note, or have had an accident with proof please contact us via email support@bepilatesstudio.co.uk. We’ll look at each situation individually, we’re human, and we want every client to feel supported and cared for.

Question 7

Do you offer women-only classes?

Accepted Answer

Yes! We offer women-only Reformer Pilates classes every day at selected times.
These classes are clearly marked as "Women Only" on our timetable, making them easy to identify when booking.
Our women-only sessions provide a comfortable, welcoming, and supportive environment for those who prefer to exercise in a female-only setting. They are suitable for all experience levels, from complete beginners to more experienced clients.
For added comfort and privacy, all of our instructors are female. As our studio is located on the first floor, we also have a private toilet upstairs that can be used as a changing area before or after your class.
Simply head to our Book Now page and look for the "Women Only" classes on the timetable. If you need any help finding a suitable session, please don't hesitate to get in touch, we're always happy to help! 💕

Question 8

Do I need Pilates experience to join?

Accepted Answer

Not at all! Our classes cater to all levels, from complete beginners to experienced practitioners. Instructors will guide you through the exercises and offer modifications or progressions as needed.

Question 9

How many people are in a group classes?

Accepted Answer

We keep our group classes small, with a maximum of 8 people. This ensures everyone gets personalised attention and guidance from the instructor while still enjoying the motivation of a group setting.

Question 10

Where are you located, and is parking available?

Accepted Answer

We’re located at 1st, 98 - 100 Hospital Street, Birmingham, B19 3QP.

There are plenty of free street parking spaces around the studio, as well as a few car park close to us with reasonable price.

Question 11

Can I join classes if I'm pregnant or in the postnatal stage?

Accepted Answer

Yes! We warmly welcome both prenatal and postnatal clients.
We offer a specialist Pre & Postnatal Reformer Pilates group class every Wednesday at 9:30 am, led by our experienced instructor Sophie, who is fully trained and qualified in pre- and postnatal Pilates.
During the class, you'll receive personalised guidance, hands-on corrections, and carefully adapted exercises to suit your stage of pregnancy or postnatal recovery. Using the Reformer along with a variety of supportive equipment and cushions, each session focuses on gentle strengthening, stability, mobility, and recovery in a calm and supportive environment.
We recommend attending if you are:Postnatal: From 6–8 weeks after birth (or once you have been medically cleared by your healthcare professional).Prenatal: Suitable from 13–32 weeks of pregnancy.
You can book your class through our Book Now page.
Looking for more personalised support?
If you'd prefer a more tailored approach or have specific concerns, we recommend starting with a private session, where we can safely adapt every exercise to your individual needs. Please contact us via email support@bepilatesstudio.co.uk or Whatsapp 07925-121112 to speak with our support team if you interested in booking a private session. 
For both group and private sessions during pregnancy or the postnatal period, we recommend booking with our instructor Sophie or Hermione as both are fully qualified in teaching pre- and postnatal Pilates. 
Your safety comes first
Your comfort and safety are our highest priority. Please stop exercising immediately if you experience any pain, dizziness, bleeding, contractions, or discomfort.All clients must obtain medical clearance from their GP, midwife, or healthcare professional before attending. Participation is entirely at your own discretion and risk.

Question 12

What’s the difference between Group Classes and Private Sessions?

Accepted Answer

We offer both Group Reformer Pilates Classes and Private Sessions, so you can choose the option that best suits your goals and experience.
Group Classes
Our group classes are designed for up to 8 participants, creating a friendly, supportive, and motivating environment.
Suitable for all fitness levels (unless otherwise stated)Led by one of our experienced instructorsPrimarily use the Reformer Pilates machineFollow a structured class programmeGreat for improving strength, flexibility, posture, balance, and overall fitnessA more affordable way to enjoy Reformer Pilates
Our instructors will provide guidance and exercise modifications where appropriate, but the class is designed to suit the group as a whole.
Private Sessions
Private sessions provide fully personalised, one-to-one/one-to-two instruction, allowing your instructor to tailor every exercise specifically to your body, goals, and ability.
Unlike our group classes, private sessions can make use of our full range of Pilates equipment, including:ReformerCadillac (Trapeze Table)TowerLadder BarrelOther Pilates props and accessories where appropriate
Private sessions are ideal if you:Are completely new to Pilates and would like individual guidanceHave specific fitness, rehabilitation, or postural goalsAre recovering from an injury (with medical clearance where appropriate)Are pregnant or postnatal and require a tailored programmeWant to improve your technique more quicklyPrefer a private training environment
Your instructor will create a bespoke programme based on your goals, movement assessment, fitness level, and any medical considerations, ensuring you get the most out of every session.Not sure which option is right for you?
If you're new to Pilates, you're very welcome to join one of our beginner-friendly group classes. However, if you'd like more individual attention or have specific requirements, we recommend starting with a private session.

If you're unsure which option is best for you, please contact us via WhatsApp on 07925 121112 or email us at support@bepilatesstudio.co.uk. We'd be delighted to help you choose the most suitable option.

FREQUENTLY ASKED QUESTIONS

What should I wear?

How long is each class?

Do you offer private sessions?

What’s your cancellation policy?

Do you have changing facilities?

What if I’m running late for class?

Do you offer women-only classes?

Do I need Pilates experience to join?

How many people are in a group classes?

Where are you located, and is parking available?

Can I join classes if I'm pregnant or in the postnatal stage?

What’s the difference between Group Classes and Private Sessions?

Menu

Follow Us

Contact

Facebook
Instagram
TikTok
RedNote

Contact Us Form
support@bepilatesstudio.co.uk

FREQUENTLY ASKED QUESTIONS

What should I wear?

How long is each class?

Do you offer private sessions?

What’s your cancellation policy?

Do you have changing facilities?

What if I’m running late for class?

Do you offer women-only classes?

Do I need Pilates experience to join?

How many people are in a group classes?

Where are you located, and is parking available?

Can I join classes if I'm pregnant or in the postnatal stage?

What’s the difference between Group Classes and Private Sessions?

Menu

Follow Us

Contact

Facebook Instagram TikTok RedNote

Contact Us Form support@bepilatesstudio.co.uk

Facebook
Instagram
TikTok
RedNote

Contact Us Form
support@bepilatesstudio.co.uk